Programme Management
Programme, solution design, and overall management. Complex laboratory and digital health programmes succeed or fail on how well they are run. We provide the programme leadership that holds everything together — shaping the solution design, sequencing the work, and taking accountability for delivery from initiation to benefits. We build the delivery structure around your outcomes: […]
Life Cycle Management
Programme and project lifecycle management. A system is a commitment that lasts years, not a one-off purchase. We manage the full lifecycle — from first concept and business case, through procurement, implementation and go-live, and on into operation, optimisation and eventual replacement. At each stage we make sure the right decisions are taken at the […]
Solution Test & Mitigation
Implementation, integration, and transition into service. Going live is the moment of highest risk — and the moment testing exists to protect. We plan and run the full test cycle to GAMP 5: functional, integration, user acceptance, non-functional and regression testing, all traceable back to your requirements. We prove that the system does what the […]
Risk Management
Mitigation, financial management, and portfolio-level resource planning. Risk that is named early is risk that can be managed; risk that is ignored becomes the reason programmes fail. We build robust risk management into everything we deliver — maintaining a live RAID log, quantifying exposure, and putting practical mitigations in place before issues become crises. We […]
Security and Compliance
Being held accountable, secure, and within the law. Health data demands the highest standards, and getting compliance wrong carries clinical, legal and reputational cost. We make sure your programme is secure, accountable and lawful throughout. Clinical safety is managed to DCB0129 and DCB0160; information governance and data protection obligations are built in from the outset, […]
Change Management
New technology adoption, scale-up across multiple organisations or regions. New technology only delivers value when people actually adopt it — and in the NHS that often means bringing multiple organisations, sites and cultures along at once. Our approach is people-first: we do change with people, not to them. We identify everyone affected, communicate clearly and […]
Business Case Delivery
Outline, high level, and full Business Case. Investment in laboratory and digital systems has to be justified to a demanding standard — and a weak business case stalls even the strongest programme. We author business cases across the full range: Strategic Outline Case, Outline Business Case and Full Business Case, all built to the HM […]
Data Analytics & Reporting
Reviewing metrics, understanding outputs, and sharing. Good decisions rest on good information. We help you define the metrics that matter, capture them reliably, and turn raw outputs into insight your teams and boards can actually use. That means clear, honest reporting on programme progress, benefits, cost and risk during delivery — and, once a system […]
Stakeholder Management
Understanding concerns, sharing information, and setting expectations. Every laboratory programme touches a wide and varied group — clinicians, scientists, laboratory staff, IT, finance, executives, suppliers and patients — and each has its own priorities and concerns. Managing those relationships well is not a soft extra; it is often what determines whether a programme succeeds. We […]