The right solution for the client is at the heart of everything we do
Change is scary. We know that. Clear articulation of why you're doing something and what the benefits will be makes that change understandable and much less frightening.
The foundations of all programmes and projects need to be solid, so the time spent scoping and defining the expected deliverables, understanding exactly what it is you're trying to achieve and the benefits you're expecting to realise is always time well spent.
It’s all about the people! Be they resources, stakeholders, users, or patients, it’s always all about the people.
Understanding who your stakeholders are, who the users are, who’s going to be affected by the project, is crucial. And then understanding how to communicate with them, how to bring them along on the journey, doing with rather than doing to, is vital to the eventual success of the project.
We always spend time identifying all the people who will be touched by the project.
Once you know what it is you want to achieve, there’s a decision to be made about how you’re going to get there.
This is the process. There are many different methodologies and programme and project management approaches; not all will be appropriate for your endeavour.
We are experts in many of them and will help you assess and choose the most appropriate for your objectives.
There will always be as many differing opinions as there are stakeholders.
There may be political or organisational differences. Understanding these and setting up the appropriate governance, with clearly defined roles and responsibilities and decision-making authority from the get-go, will ensure the project runs smoothly.
There will always need to be a final, ultimate authority. Identifying and agreeing on who this is before the project needs them to make a decision will make the process smoother when the time comes.
This could be options appraisal that leads to the Strategic Outline Case and on to Business Case, or the procurement of a new application and its implementation.
This is the element we’re trying to achieve and its delivery and the benefits that it will bring. A clear definition, tight scope and funding, and realistic timescales are the keystones of success.
At the heart of what we do is always the needs of our clients.
We ensure that the foundations of all our projects are strong, clearly understood and communicated across all the stakeholders.
We strive to establish a collaborative partnership with our clients and stakeholders, recognising that challenges are best addressed by working together.
Get it right from inception.
Clearly defined and benefit expectations shared and agreed.
We bring strong, inclusive leadership to all our assignments; support is critical to the success of any programme.
